Overview
Define139 Training & Fitness ("Define139," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website, submit a form, or communicate with us.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with us:
- First and last name
- Email address
- Mobile phone number
- Fitness goals and health-related information you choose to share
- Device information and usage data (via cookies and analytics tools)
How We Use Your Information
We use your information to:
- Respond to your inquiries and requests
- Deliver our fitness coaching programs and services
- Send appointment reminders, program updates, and relevant communications
- Send SMS or text messages when you have opted in to receive them
- Improve our website and marketing
- Comply with applicable laws and regulations
SMS & Mobile Messaging
Mobile Opt-In & Phone Number Privacy
Mobile opt-in information and phone numbers collected for SMS purposes are not shared or sold to any third parties or affiliates for marketing purposes.
If you have opted in to receive SMS messages from Define139, your mobile number will only be used to send the types of messages you agreed to receive — including appointment reminders, program updates, and promotional offers related to Define139 Training and Fitness services.
You may opt out at any time by replying STOP to any text message from us. You may reply HELP for assistance or contact us directly at define139@gmail.com or (304) 320-7869.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
- With service providers who assist us in operating our business (e.g., scheduling, email, CRM platforms), under confidentiality obligations
- When required by law, court order, or government authority
- To protect the rights or safety of Define139, our clients, or others
Cookies & Tracking
Our website may use cookies and similar tracking technologies (such as analytics pixels) to understand how visitors use our site and improve our content. You may disable cookies in your browser settings; however, some features may not function properly as a result.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you request deletion of your information, we will honor that request in accordance with applicable law.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To make such a request, please contact us at define139@gmail.com.
Contact Us
If you have questions about this Privacy Policy, please reach out:
- Email: define139@gmail.com
- Phone: (304) 320-7869
- Address: 495 Blue Prince Road, Suite 13, Bluefield, WV 24701
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.